We look forward to your visit to our website www.dyh-inc.com, your interest in our company and our offers. Despite careful content control, we assume no liability for external links to third-party content, as we did not initiate the transmission of this information and did not select or change the addressee of the transmitted information and the content of the transmitted information ourselves.
The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is important to us and takes place within the framework of the legal regulations.
In the following we explain to you what information we collect during your visit to our website and how it is used:
Every time a customer (or other visitor) accesses our website, information is automatically sent to the server on our website by the internet browser used on your device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.
The following data is recorded without any action on your part and stored until it is automatically deleted:
Our legitimate interest according to. Art. 6 para. 1 sentence 1 lit. f GDPR for the collection of data is based on the following purposes:
In no case do we use the collected data for the purpose of drawing conclusions about you personally.
If you have any questions, we offer you the opportunity to contact us using a form provided on the website. At least a valid email address and your name are required so that we know who sent the request and to be able to answer it. Further information can be provided on a voluntary basis.
The data processing for the purpose of contacting us takes place in accordance with. Art. 6 para. 1 sentence 1 lit. a GDPR based on your voluntarily given consent.
The personal data collected by us for using the contact form will be automatically deleted after your request has been dealt with.
When entering into a contractual relationship on our website (e.g. registration on the website / platform, purchase in our online shop), we ask you to provide the following personal data:
The data mentioned are processed to process the contractual relationship and – if necessary – passed on to the transport company commissioned with the delivery. The data are processed on the basis of Art. 6 Paragraph 1 lit. b GDPR. The storage period is limited to the purpose of the contract and, if applicable, statutory and contractual storage obligations.
We also work with the following payment service providers to process your order. We pass on your payment data to the commissioned credit institution within the scope of payment processing – earmarked for the payment – if this is necessary for payment processing. You can select the following payment service providers for payment with us. The legal basis for forwarding the data is Art. 6 Para. 1 lit. b GDPR.
List of payment service providers:
If, according to Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your email address to regularly send you our newsletter. You can unsubscribe at any time, for example via a link at the end of a newsletter. Alternatively, you can send your unsubscribe request at any time to [email protected] by email (preferably with the subject: “Unsubscribe from newsletter”).
Your data will not be transmitted to third parties for purposes other than those listed below.
We only pass on your data to third parties if:
In these cases, however, the amount of data transmitted is limited to the necessary minimum.
Our data protection regulations are in accordance with the applicable data protection regulations.
Upon request, we will be happy to inform you whether and which personal data relating to you are stored (Art. 15 DSGVO), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling.
You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 DSGVO).
Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 DSGVO).
You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request that it be transferred to another controller (Art. 20 DSGVO).
In addition, you have the so-called “right to be forgotten”, i.e. you can demand that we delete your personal data, provided that the legal requirements for this are met (Art. 17 DSGVO).
Irrespective of this, your personal data will be automatically deleted by us if the purpose of the data collection has ceased to exist or the data processing has been carried out unlawfully.
According to Art. 7 (3) DSGVO, you have the right to revoke your consent at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future.
You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 DSGVO).
If you wish to exercise your right of revocation or objection, an email to: [email protected] is sufficient.
In the event of violations of data protection regulations, you have the possibility, pursuant to Art. 77 DSGVO, to file a complaint with the competent supervisory authority of the country in which you reside.
The collected data will be stored by us as long as this is necessary for the execution of the contracts entered into with us or you have not exercised your right of deletion or your right of data transfer to another company.
In the cookie, information is stored that arises in each case in connection with the specific device being used. However, this does not mean that we gain immediate knowledge of your identity.
The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) p. 1 lit. f DSGVO. Most browsers accept cookies automatically. If you do not wish us to recognize information about your computer, please set your internet browser to delete cookies from your computer hard drive, block all cookies or warn you before a cookie is stored. You can find out how to delete or block cookies in the Help and Support section of your Internet browser. There you will find instructions on how to find the file or directory where cookies are stored.
In any case, please note that the complete deactivation of cookies may mean that you cannot use all the functions of our website.
If you leave our website via a link or by clicking on possible banner advertisements and thus reach external pages, it may be that cookies are also set by the addressee of the clicked target page. We are not legally responsible for these cookies. Regarding the use of such cookies and the information stored on them by our advertising partners, please compare their privacy statements.
The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 p. 1 lit. f DSGVO, § 15 para. 3 TMG. With the tracking measures used, we want to ensure a needs-based design and continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimizing our services for you. These interests are considered legitimate in the sense of the aforementioned provision.
Google Tag Manager is a tool with which we can manage so-called website tags via an interface (and thus, for example, integrate Google Analytics and other marketing services into our online content). The Tag Manager itself does not process any personal data of the users. Usage guidelines: https://marketingplatform.google.com/intl/en/about/analytics/tag-manager/use-policy/.
For the purpose of demand-oriented design and continuous optimization of our websites, we use Google Analytics, a web analytics service provided by Google Inc. (https://about.google/intl/en/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymized usage profiles are created and cookies (see also above) are set. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address) and the time of the server request are transmitted to a Google server in the EU (under certain circumstances also in the USA) and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and demand-oriented design of these websites. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f DSGVO.
This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. In no case will your IP address be merged with other data from Google. The IP addresses are anonymized so that an assignment is not possible (so-called IP masking).
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted each month.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Please note in any case that the complete deactivation of cookies may mean that you cannot use all the functions of our website.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can enable anonymization of the data collected from you. An opt-out cookie will be set that anonymizes future collection of your data when you visit this website.
The anonymized web tracking on this page using Google Analytics is [[GTM-OPTOUT-GA]]
The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
We also use the online advertising program “Google AdWords” as part of Google AdWords the conversion tracking. Google Conversion Tracking is an analysis service provided by Google Inc.
When you click on an ad placed by Google, a cookie for conversion tracking is stored on your terminal device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification.
If you visit certain web pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across websites of AdWords customers.
The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. This tells customers the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Adwords/ Conversion Tracking is Section 15 (3) TMG in conjunction with Article 6 (1) lit. f DSGVO.
Within our online offer, we use industry-standard tracking measures based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer) pursuant to Art. 6 (1) lit. f DSGVO, insofar as these are necessary for the operation of the affiliate system. In the following, we explain the technical background to users.
The services offered by our contractual partners may also be advertised and linked on other websites (so-called affiliate links or after-buy systems, if, for example, links or third-party services are offered after a contract has been concluded). The operators of the respective websites receive a commission if users follow the affiliate links and subsequently take advantage of the offers.
In summary, it is necessary for our online offer that we can track whether users who are interested in affiliate links and/or the offers available on our website subsequently take up the offers at the instigation of the affiliate links or our online platform. For this purpose, the affiliate links and our offers are supplemented with certain values, which may be part of the link or otherwise set, e.g. in a cookie. The values include in particular the source website (referrer), time, an online identifier of the operator of the website on which the affiliate link was located, an online identifier of the respective offer, an online identifier of the user, as well as tracking-specific values such as advertising material ID, affiliate ID and categorizations.
The online identifiers of the users used by us are pseudonymous values. That is, the online identifiers themselves do not contain any personal data such as names or e-mail addresses. They only help us to determine whether the same user who clicked on an affiliate link or became interested in an offer via our online offer has taken advantage of the offer, i.e. has concluded a contract with the provider, for example. However, the online identifier is personal to the extent that the partner company and also us, the online identifier together with other user data. Only in this way can the partner company inform us whether the user has taken up the offer and we can pay out the bonus, for example.
AWIN; https://www.awin.com/gb/legal; Cookie Opt-Out.
TradeDoubler: https://www.tradedoubler.com/en/privacy-policy/; Cookie Opt-Out
If you have expressly consented in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your email address to send you our newsletter on a regular basis.
Content: We send newsletters, emails and other electronic notifications with promotional information (hereinafter “newsletter”) only with the consent of the recipients or a legal permission.
Double-Opt-In and logging: The registration for our newsletter takes place in a so-called double-opt-in procedure. This means that after registration you will receive an email in which you are asked to confirm your registration for the newsletter. This confirmation is necessary so that no one can register with us using other people’s email addresses. The registrations to the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the IP address as well as the time of registration and confirmation. Likewise, changes to your data stored with our shipping service provider are logged.
Registration data: To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to provide a name for the purpose of personal address in the newsletter.
The dispatch of the newsletter and the associated performance measurement are based on the consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 lt. f. DSGVO.
The logging of the registration process is based on our legitimate interests pursuant to Art. 6 (1) lit. f DSGVO. Our interest is directed towards the use of a user-friendly as well as secure newsletter system that serves our business interests as well as meets the expectations of the users and further allows us to prove consent.
Unsubscribe/revoke – You can unsubscribe from our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe at the end of each newsletter. In order to be able to prove a formerly given consent, we store the unsubscribed email addresses for up to three years based on our legitimate interests before we delete them. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time.
The shipping service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and a contract processing agreement pursuant to Art. 28 para. 3 p. 1 DSGVO.
The dispatch service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. for technical optimization of the dispatch and presentation of the newsletters or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened, or if we use a shipping service provider, from their server. In the course of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected.
This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include the determination of whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our intention nor, if used, that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
A separate revocation of the performance measurement is unfortunately not possible, in which case the entire newsletter subscription must be cancelled.
We use social media plugins from the social networks listed below on our website.
Our website uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”). When you open our website with the plugin, it establishes a direct connection with Facebook’s servers via your browser. This transmits to Facebook the information that you have accessed the page.
If you are logged in with your Facebook account, the visit to our website can be directly assigned to your profile by clicking on the plugin. Even if they do not have a profile, it cannot be ruled out that your IP address is stored by Facebook.
If you are a Facebook member and do not want Facebook to collect data about you via our online offer and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website and delete the corresponding Facebook cookies. It is also possible to block Facebook social plugins with browser add-ons, for example with the “Facebook Blocker”.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent tracking by Facebook on our pages. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website.
The web tracking on this page for Facebook is [[GTM-OPTOUT-FB]]
The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
Functions of the Twitter service may be integrated on our website. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter.
To prevent Twitter from collecting data when you visit our website, log out of Twitter before visiting. To prevent Twitter from generally accessing your data via websites, you can exclude Twitter social plugins by using an add-on for your browser (e.g. “Twitter Blocker”, https://disconnect.me).
Plugins of the social network Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) may be integrated on our website. You can recognize the Instagram plugin by the “Instagram button” on our website. If you click the Instagram button while you are logged into your Instagram account, you can link the content of our web pages on your Instagram profile. This allows Instagram to associate the visit to our pages with your user account.
Plugins of the Pinterest social network (Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA) may be integrated on our website. When you click on the “Pin it” button, a connection to the Pinterest servers is created. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the visited websites that also contain Pinterest functions, type and settings of the browser, date and time of the request, your usage of Pinterest as well as cookies.
If you are logged in with your Pinterest account, clicking the “Pin it” button can directly associate your visit to our website with their profile. Even if they do not have a profile, it cannot be ruled out that your IP address is stored by Pinterest. This allows Pinterest to associate the visit to these pages with your user account. To prevent Pinterest from collecting data when you visit our website, you must log out of your Pinterest account before clicking on the “Pin it” button.
Within our online offer, the service “AddThis” (1595 Spring Hill Rd Suite 300 Vienna, VA 22182, USA) is used to share content of this online offer within social networks (so-called sharing).
The use is based on our legitimate interests, i.e. interest in disseminating our online offer pursuant to Art. 6 para. 1 lit. f. DSGVO.
Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) to integrate content or services offered by third-party providers, such as videos or fonts (hereinafter uniformly referred to as “content”).
This always requires that the third-party providers of this content are aware of the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be combined with such information from other sources.
We take all necessary technical and organizational security measures to store your personal data in such a way that they are not accessible to third parties or the public. If you wish to contact us by email, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed when using this method of communication. We therefore recommend that you send us confidential information exclusively by post.
Non-German translations of this guideline are provided for convenience only. In the event of ambiguity or conflict between translations, the German version shall govern and control.
This data protection information applies to all content at0 https://dyh-inc.com/. This also includes, for example, newsletters or competitions for which you register.
DYH Interiors Group LTD
100 Queen ST, East
M5C 1S6, Canada